PRIVACY POLICY
TCCSE.COM is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, process, store, and protect your information when you interact with our website, tccse.com. We adhere strictly to data protection and privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring robust protection for all users.
1. INTRODUCTION
We at TCCSE.COM recognize the importance of maintaining your trust and confidence. Your privacy is our priority, and we are dedicated to safeguarding all personal data we handle. This Privacy Policy details the practices we follow regarding your personal information and explains your rights under applicable data protection frameworks.
2. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all users of the tccse.com website and any associated services provided through our platform. For the purposes of applicable data protection laws, TCCSE.COM acts as the “data controller” regarding your personal data, determining how and why your personal information is processed.
3. CATEGORIES OF DATA PROCESSED
We may collect and process the following categories of personal data:
a. Usage Data: Includes information about how you use our website, such as your IP address, browser type, operating system, session logs, and page interactions.
b. Account Data: Includes contact details you provide when creating an account, such as your full name, email address, telephone number, and physical address.
c. Profile Data: Includes information such as your preferences, purchase history, behavioral insights, and interests related to our services.
d. Communication Data: Includes correspondence, customer support inquiries, feedback, and contact history with our customer service team.
e. Technical Data: Includes device identifiers, hardware model, software versions, browser settings, and system configurations used to access our website.
f. Transaction Data: Includes billing and payment details, delivery information, and transaction records related to services acquired through tccse.com.
g. Preference Data: Includes your marketing and communication preferences, consent to data use, and information about products or services you have shown interest in.
4. LEGAL BASES FOR PROCESSING PERSONAL DATA
We process personal data based on the following lawful bases, as required under GDPR and reflected in applicable CCPA principles:
– Consent: With your clear and affirmative consent for specific processing activities (such as marketing communications).
– Contract: When processing is necessary for the performance of a contract, or to take steps at your request prior to entering into a contract.
– Legal Obligation: Where we are required to comply with legal and regulatory obligations.
– Legitimate Interest: For purposes such as website improvement, fraud prevention, business development, or personalized services, provided these do not override your rights and interests.
5. YOUR RIGHTS
Under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data in certain circumstances.
– Right to Restriction: Request limitation of processing where legally justified.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and/or request transmission to another data controller.
CCPA-Specific Rights (California Residents):
– Right to Know: Request disclosure of the personal information collected, used, shared, or sold.
– Right to Opt-Out: Exclude your data from sale to third parties.
– Right to Non-Discrimination: Exercise your privacy rights without being subject to unfair treatment.
To exercise any of your rights, please contact us at [email protected].
6. SECURITY MEASURES
We implement appropriate technical and organizational measures to ensure the security of your personal data. These measures include, but are not limited to:
– SSL encryption for secure data transmission
– Role-based access control
– Regular data backups
– Firewalls and endpoint security
– Employee data protection training
While we take reasonable steps to protect your data, no online system can be 100% secure. We encourage you to maintain good security practices.
7. INTERNATIONAL TRANSFERS
Where your personal data may be transferred outside the European Economic Area (EEA) or your country of residence, we ensure appropriate safeguards are in place. These may include:
– Standard Contractual Clauses approved by the European Commission
– Appropriate contractual or legal protections as required under local laws
We take all precautions to comply with regional and international data protection obligations.
8. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods include:
– Account Data: Retained until your account is deleted or after a period of inactivity (typically 24 months)
– Transaction Data: Retained for seven (7) years for tax and legal compliance
– Communication and Support Data: Retained for up to three (3) years
– Marketing Preference Data: Retained until consent is withdrawn
– Usage and Technical Data: Retained for analytical purposes for twelve (12) months
9. COOKIE POLICY
Cookies are small text files stored on your device when visiting tccse.com. We use cookies for the following purposes:
– Essential Cookies: Enable website functionality and user authentication
– Functional Cookies: Enhance usability, language settings, and user interface customization
– Analytics Cookies: Help measure site performance and user behavior via tools such as Google Analytics
– Performance Cookies: Monitor user engagement to enhance performance and troubleshoot issues
10. COOKIE MANAGEMENT AND COMPLIANCE WITH GDPR & CCPA
You can manage or disable cookies directly from your browser settings. Upon visiting the site, users in jurisdictions governed by GDPR and CCPA will receive a cookie consent banner allowing them to adjust preferences before cookies are placed.
You may withdraw or modify your cookie consents at any time by accessing the “Cookie Settings” link available at the bottom of tccse.com pages.
11. SPECIAL PROTECTIONS FOR CHILDREN UNDER 13
TCCSE.COM does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13 without parental consent, we will promptly take steps to delete such information.
If you believe a child under 13 has provided us information, please contact us at [email protected].
12. POLICY UPDATES & USER NOTIFICATIONS
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or service enhancements. Significant changes will be communicated via website notices or direct alerts, where applicable. Your continued use of the website constitutes your acceptance of the updated policy.
13. CONTACT INFORMATION
If you have questions, concerns, or wish to exercise your privacy rights related to this Privacy Policy or data handling practices at tccse.com, please contact us at:
Email: [email protected]
We are committed to full legal compliance and protecting your personal information. Please do not hesitate to reach out with any privacy-related inquiries or concerns.